We're Here to Help
Questions about an order, a size, a return or styling? Our Australian customer care team is happy to help.
Customer care
Email: care@pearllane.com.au
Live chat: available during business hours via the chat icon.
Business hours
Monday to Friday, 9am – 5pm AEST
Closed weekends and public holidays
Response time
Within one business day.
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A phone number and physical location aren't published yet — send them through and we'll add them here.
Frequently Asked Questions
Orders are typically dispatched within 1–2 business days. You'll receive an Australia Post tracking link by email within 24–48 hours of placing your order.